Box Office

Box Office Information

To purchase tickets online you must have an active WebTrac account with a username and password. 

At this time you cannot create an account without the assistance of Willow Theatre or Community Center staff.

Click Here to Request a Username & Password

Box Office Hours

Summer Hours: Tuesday - Saturday: 12pm-3pm
Plus 1 hour prior to all performances

Phone Number: (561) 347-3948

If you receive the voicemail during Box Office hours, it means we are assisting another patron.

Please note, leaving a voicemail does not guarantee a ticket or a reservation for a production.

**The Box Office is closed on Thanksgiving, Christmas Day and New Year's Day.


Sugar Sand Park, 300 S Military Trail, Boca Raton, FL 33486
We are located within Sugar Sand Park Community Center. Click HERE for an interactive map with directions.

*Please be aware, GPS directional devices may or may not give you accurate directions to the Community Center.  Please verify your directions ahead of time.  Using "Willow Theatre" as your destination vs the park address may give better results.

Payment Options

Tickets for all Willow Theatre performances can be purchased in person at the Willow Theatre Box Office with cash, check, Visa, MasterCard, Discover, or American Express. Purchases made over the phone or online require a Visa, MasterCard, Discover, or American Express. Theatre features reserved seating unless otherwise specified. 


Will Call

All tickets purchased over the phone or online will be held at the Box Office. Please present a valid form of identification (drivers license or other form of picture ID) to claim your tickets and sign for them. 

Wheelchair Assistance

Willow Theatre is equipped with four (4) wheelchair accessible spaces. Seating for companions is located adjacent to these spaces. Please request this seating arrangement when purchasing tickets. Adjacent seats subject to availability.

Please note: The wheelchair accessible spaces have no seat. There is a space for a wheelchair to be parked. Only patrons with wheelchairs may use this area.

Hearing Enhancement

Willow Theatre provides Listen brand analog FM system hearing enhancement devices for patron use. If you or anyone in your party requires an enhancement device, stop by the Box Office on the day/night of your ticketed performance. Device reservations are on a first come, first served basis. Please be prepared to leave a form of collateral (drivers license preferred) with the Box Office when picking up an enhancement device.